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FAQ

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faq

frequently asked questions

  • Q. Who is eligible for NDIS funding?

    The National Disability Insurance Scheme (NDIS) provides funding to eligible Australians with a permanent and significant disability that affects their ability to participate in everyday activities. To qualify, individuals must be under 65 years of age at the time of application and be an Australian citizen, permanent resident, or hold a Protected Special Category Visa. Eligibility is based on the impact of the disability on the person's functional capacity, requiring support in areas such as mobility, communication, social interaction, learning, and self-care. The NDIS also supports early intervention for disabilities that could improve with timely assistance. Each applicant is assessed to determine their specific needs and the level of funding required to support their independence and participation in the community

  • Q. What is a Disability service provider?

    A disability service provider is an organization or individual (such as Lion and Mouse) that delivers support and assistance to people with disabilities, helping them improve their independence, participation, and overall quality of life. These providers offer a wide range of services, including personal care, community access, therapy, employment support, accommodation, and skill development. Under the National Disability Insurance Scheme (NDIS), registered providers must meet specific standards to ensure high-quality care. They work closely with participants, their families, and carers to tailor services to individual needs, promoting inclusion and empowerment. Disability service providers play a crucial role in bridging the gap between individuals and the resources necessary for them to thrive in their daily lives and communities.

  • Q. How long does NDIS support last for?

    NDIS support is designed to provide ongoing assistance to individuals with permanent and significant disabilities, tailored to their evolving needs. There is no fixed time limit for NDIS funding—it continues as long as the participant meets eligibility requirements and requires support. Plans are typically reviewed every 12 or 24 months to assess progress, adjust funding, and ensure the services align with the participant's goals and circumstances. If a participant’s needs change significantly, they can request an earlier review. The aim of the NDIS is to deliver long-term support, fostering independence and community participation while adapting to individual development over time.

  • Q. What is the Cost of your services?

    The cost of our services is determined in accordance with the NDIS Price Guide, ensuring transparency and fairness in pricing. We adhere to the rates set by the National Disability Insurance Scheme (NDIS) for various types of support, including personal care, community access, and skill development. Our pricing structure is designed to provide quality services while maximizing the value of each participant’s funding. As NDIS pricing may be updated periodically, we ensure our charges remain aligned with the most current guidelines. If you would like detailed information on specific service costs, we are happy to provide further clarification based on your needs. You can find the latest NDIS pricing arrangements here.

  • Q. How do I apply for funding from the NDIS?

    Applying for funding from the NDIS involves several steps to ensure eligibility and proper support allocation. First, you must check whether you meet the eligibility criteria, including age, residency status, and the impact of your disability on daily life. Once confirmed, you can submit an access request to the National Disability Insurance Agency (NDIA), either online, over the phone, or via a paper form. This process requires supporting evidence, such as medical reports and assessments that detail your functional capacity. After submission, NDIA will review your application and may request further information or conduct an interview to better understand your needs. If approved, you will work with an NDIS planner to develop a personalized plan outlining the services and supports funded under your package. The NDIS aims to provide tailored support to enhance independence and participation in daily activities.