1300 048 355
Donate

Administrative Assistant

Lion and Mouse > Administrative Assistant

Administrative Assistant - (Casual)

Job Type : Casual
  • Location : Wyndham, Melbourne
  • Working days : 3 hours per week during normal business hours
  • Application Deadline : 27 January 2026

Are you a highly organised and detail-oriented professional looking to make a difference? Do you thrive in a supportive and fast-paced environment? Lion & Mouse is seeking a dedicated Administrative Assistant to assist with office operations, ensuring smooth and efficient administrative support for our team and clients.

 

As an Administrative Assistant, you’ll play a vital role in ensuring the smooth running of our disability support services.

What you'll get to do...

  • Assist in the provision of high-quality support to individuals living with disabilities.

  • Managing daily administrative tasks, including scheduling, data entry, and document preparation.

  • Assisting with client records, NDIS documentation, and compliance tracking.

  • Handling phone and email enquiries professionally and efficiently.

  • Supporting the team with roster coordination and workforce management.

  • Processing invoices, maintaining accurate financial records, and liaising with finance teams.

  • Ensuring timely and accurate reporting to meet regulatory requirements.

  • Providing strong customer service to participants, families, and staff.

  • Assisting in the organisation of staff training, meetings, and events.

Essential Qualifications & Experience

  • Cert III or IV in Business Administration, Community Services, or equivalent experience.

  • Minimum 6 months of recent experience in an administrative role (healthcare or disability sector preferred).

  • Strong computer skills, including proficiency in Microsoft Office and database management.

  • Excellent written and verbal communication skills.

  • Ability to manage confidential information with discretion.

  • Attention to detail and strong time-management skills.

  • A proactive, can-do attitude and willingness to adapt in a dynamic environment.

  • Current Australian Driver’s Licence (preferred but not essential).

You will also have...​

  • Strong problem-solving skills to adapt to clients’ individual needs.

  • Ability to build trusting and positive relationships with clients and their families.

  • Conflict resolution skills to manage challenging situations calmly and professionally.

  • Patience, compassion, and a genuine desire to support others.

  • Cultural awareness and sensitivity when working with diverse clients.

  • High level of emotional intelligence to navigate complex social interactions.

  • A genuine desire for training, education and continuous improvement.

Great Benefits...​

  • Ongoing regular shifts with rosters created in advance.

  • Work for a great organisation that supports you – where safety, care, equality, and service come first.

  • Mobile app management for client visits, task lists, rosters, progress notes, availability, and time sheets.

  • Supportive team available 7 days a week to assist you.

  • Access to ongoing training and development opportunities.

  • SCHADS award, paid fortnightly.

 

If you have the heart of a lion and the kindness of a mouse, we’d love to hear from you!

Apply today and help us create a world where everyone receives the support they deserve.